To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The product itself is as always great,Niveau being an amazing brand. I am regular user and often buy the same product through Amazon . My issue is with the packaging- it was horrible. The 120ml small bottle was almost empty because the product had leaked(the cap was open) all inside the package.