To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This is my second time purchasing the product. The cream which is hard as stone, couldn't apply or use it all. It's a wastage of money this time. As previously I have ordered and use, I was not expecting to receive a faulty product, please do sell and pack things which are of good quality and can be used.