To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I received the item in damaged condition. Returned it. Amazon promptly delivered it as well as returned it. This item is suitable for a small-sized washroom. Otherwise, it's okay. It seems a bit overpriced.