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This handset is a real disappointment. I am using Samsung phones since last 10 years but this one is the worst experience. Software is real bad. It lags like anything. Even calling feature is not that good.
Though its brand new phone. There is lagging in overall performance and response of this phone in all operations. It works like 2 year old phone. I never expect this from samsung. It work for what you pay.
Finger print sensor also has lagging about 2 to 3 sec, when I compared with previous phone Honor nova 3.
I changed the phone due to this delay and lagging in response only since it is old. But I felt the same now.
Camera is also not looks like 48mp , though it has 48mp clarity is not good.
Selfie is 8mp that is even worst, only at outdoor it was ok. At room light it is very bad quality. You can easily notify broken pixel effect.
During incoming call, The contact name or number also will display in screen after 3 to 4 sec of Ringing that much lagging in phone performance. Almost 95% of my phone memory is free as well.
Totally not a worth model from Samsung. For Samsung A12. Thats why same phone has been upgraded and released as M12 recently better try that. Don't go for A12 model.
And sometimes phone screen start flicker automatically.
1. The touchpad just won't work. I keep pressing on a key while typing and it doesn't show up on the screen. I keep pressing icons but they don't work. At first, I thought I was taking time adjusting to the keypad, but it has been a month and the issue has only worsened. Touch-typing is so bad on this phone that I cannot depend on it for important or urgent conversations over work-related email or personal conversations and end up with mistyped messages. 2. The phone does not receive a signal. People keep calling me only to hear that it is switched off when it is in fact, up and running. I have missed out on important calls for weeks and never knew about it. 3. The camera is the worst. The colors are all wrong: orange flowers will show as yellow. If someone uses this phone for business to sell products where colors matter, their business will shut down. If I zoom just a bit, the image is extremely grainy and looks like one taken in an 8mp camera under extremely low light. 4. The fast charge takes forever to charge. I cannot depend on it to charge up fast in case of urgency. 5. The default system language is Hindi which does not show an option for changing. 6. Default keyboard is Samsung and I cannot install Google Keyboard.
Restarting the phone multiple times has not worked for any of the above-mentioend problems.